Shipping policy

Dispatch Times

All of our UK packages are sent out via Royal Mail, Evri and DPD. All of our International packages are sent out via DHL Express and DPD. All our orders are sent on the next working day unless stated otherwise. Any orders placed over bank holiday will be picked and despatched the following working day.

The delivery cost to UK addresses are currently FREE. The dispatch is currently 5-7 working days for delivery for UK customers. European customers please allow an extra 3-4 working days on top of your normal delivery time.

Standard Delivery

Delivered by Royal Mail or Evri  |  Duration: 5-7 working days  |  Price: £4.99 (currently FREE TO UK)

Next Day Delivery (Mon-Friday, order up to 7PM)
Delivered by DPD or DPD Express  |  Duration: 1 working day  |  Price: £6.99

Republic of Ireland
Delivered by DHL Express or DPD
Duration: DHL Express: 1-2 working days  |  DPD: 2-3 working days
Price: DHL Express: €25.00  |  DPD: €12.00

Netherlands, Germany, Spain & France
Delivered by DHL Express or DPD
Duration: 1-2 working days
Price: €25.00

Rest of Europe
Delivered by DHL Express or DPD
Duration: DHL Express: 1-2 working days  |  DPD: 3-7 working days
Price: DHL Express: €30.00  |  DPD: €20.00

USA & Canada
Delivered by DHL Express  |  Duration: 2-3 working days  |  Price: $25.00

Australia
Delivered by DHL Express  |  Duration: 2-3 working days  |  Price: $40.00

Rest of the World
Duration: 5-7 working days  |  Price: £35.00

 

Payment Options

We accept Visa, Delta/Connect, Visa Electron, Maestro, MasterCard, Solo, or PayPal. We will email you you the order confirmation after payment.


Returns

We offer a 30 days return policy. You can return your order within this time for a full refund.

Please read our refund policy here

 

Statutory Rights

Your UK statutory rights are not affected by our returns policy.

 

Purchase Of Products

Once you have placed an order on our website we will send you a confirmation email of your order. After checked out and your order has been confirmed from us you will not be able to make any changes to the order

Where applicable, you may cancel your order in accordance with your rights under the Distance Selling Regulations.

Please read through the terms and condition carefully before placing your order. As stated in our Terms and Condition placing an order on our website you agree to be bound by the terms set out below. Please also read our Privacy Policy regarding personal information provided by you. Before placing an order, if you have any queries relating to our policies, please email our customer service team at info@beneworks.co.uk.

We may change these terms from time to time without notice to you. Changes will apply to any subsequent orders received.